Terms of service

**PREAMBLE

These general conditions are intended to define the terms of sale between the Seller - Streetwear Society Store - and the buyer, from the order placement to after-sales services, including payment and delivery. All orders placed on the website are subject to the entirety of these general terms and conditions of sale. Streetwear Society Store reserves the right to adapt or modify these terms at any time, with the version of the general terms and conditions of sale applicable to any transaction being the one available online on the website https://www.streetwear-society.store/ at the time of the order.

**ARTICLE 1: IDENTIFICATION OF THE SELLER

The website www.streetwear-society.store is the property of Streetwear Society Store.

**ARTICLE 2: APPLICABILITY OF THE GENERAL TERMS AND CONDITIONS OF SALE

Our online sales are subject to these general conditions, which prevail over any other agreement, especially over any purchase conditions, unless there is a prior, formal, and express agreement from the Seller. These General Terms and Conditions are accessible on the Seller's websites streetwear-society.store (in the "Terms and Conditions of Sale" section) and upon request by email or mail. It is the responsibility of each Buyer to consult them before placing an order by consulting them on the available media.

These General Terms and Conditions (hereinafter "GTC") govern our online sales to all traders or professionals (legal entities or natural persons), non-professionals, or consumers (natural persons). Placing an order, regardless of the mode of placement, implies the Buyer's full and unconditional acceptance of our GTC, to the exclusion of any other documents such as prospectuses, catalogs issued by the Seller, which are for information purposes only, unless there is a prior written derogation agreed between the Seller and the Buyer. Our GTC prevail over any other specific condition of the trading or professional Buyer, in particular over their general terms of purchase.

The Seller reserves the right to modify these GTC at any time. The GTC applicable to an order or sale are those in force at the time of the order placed by the Buyer on our website. The fact that the Seller does not avail itself of any provision of these GTC in any circumstance cannot be considered as a waiver on its part to subsequently avail itself of that provision.

**ARTICLE 3: THE CUSTOMER

The customer declares to be a natural person, at least 18 years old and to have legal capacity or to have parental authorization allowing them to place an order on the site. When registering the customer's personal data, the customer must ensure the accuracy and completeness of the mandatory data provided. In case of an error in the recipient's address, Streetwear Society Store cannot be held responsible for the inability to deliver the product.

**ARTICLE 4: THE PRODUCTS

The products offered for sale are those described on the website. Streetwear Society Store takes the greatest care in presenting and describing these products to best inform the customer.

The characteristics appearing on the descriptive sheets of the products offered by Streetwear-society.store are established from the data provided by the suppliers, subject to the validity of the information. Streetwear Society Store undertakes to provide images that are as faithful as possible.

In the spirit of improving the site, Streetwear-society.store encourages members to report any incorrect information that may appear on a product sheet.

In any case, in the event of non-compliance of the product delivered with its description on the website, the customer may either exercise their right of withdrawal or implement Streetwear Society Store's conformity guarantee, which will proceed, if necessary, either to exchange or to refund the price (in whole or in part) possibly invoiced online on the website https://www.streetwear-society.store/ at the time of the order.

**ARTICLE 5: PRICES

The prices of the products are indicated in euros, including all taxes for mainland France. The displayed prices take into account any discounts or commercial rebates.

For any delivery outside the EU, customs taxes and formalities are, unless otherwise indicated, the exclusive responsibility of the customer, who undertakes to verify the possibility of exporting the products to the delivery country. Sales in overseas departments and abroad are subject to VAT and customs duties.

The prices do not include participation in shipping and delivery costs, nor any additional options that the buyer may subscribe to in addition to the order. Of course, the order summary before payment includes any additional costs for reminder.

Streetwear Society Store reserves the right to modify its prices at any time, but the products will be invoiced based on the rates in effect at the time of order registration by the buyer.

**ARTICLE 6: THE ORDER

Order placement on the site is subject to compliance with the procedure implemented by Streetwear Society Store, materialized by a succession of different steps that the customer must follow to validate their order. Before definitively validating their order, the customer will have the opportunity to check its details and total price, and to correct any errors before confirming it to express their acceptance. By validating the order, the customer declares that they have read and accepted these General Terms and Conditions of Sale. Any order constitutes acceptance of the prices and descriptions of the products available for sale.

**ARTICLE 7: PAYMENT

Payment for products purchased from Streetwear Society Store via the website https://www.streetwear-society.store/ is required in full at the time of the order.

Payments are made by credit card through the secure payment module integrated into the site.

**ARTICLE 8: DELIVERY

The delivery time for orders is indicated during the purchase process and may vary depending on the items ordered and the customer's choice. The transit time depends on the chosen delivery method and can vary from a few days to several weeks in France and the areas where Streetwear Society Store delivers. The deadlines indicated when placing the order are given as an indication and reflect the deadlines announced by partner carriers, usually in working days. Non-working days include Saturdays, Sundays, public holidays, and days when road transport is prohibited. These deadlines are indicated in the order confirmation that the buyer will receive by email. Streetwear Society Store is committed to doing everything possible to deliver the ordered products as quickly as possible. The average lead times communicated vary depending on the availability of the goods and remain indicative. The delivery time is calculated from the time the package of products is handed over to the chosen partner carrier.

Delivery is made to the delivery address indicated by the customer, with the understanding that it must be:

  • the customer's residence address or that of any other natural person of their choice. In case of absence, the recipient is notified by a delivery notice.
  • a parcel pickup point.

The information provided by the buyer when placing the order binds them: in case of an error in the recipient's address, Streetwear Society Store cannot be held responsible for the inability to deliver the product.

The buyer is obliged to refuse delivery if the goods are damaged, missing, or if the package has been opened or tampered with. In the event of loss or damage, the buyer must make precise and detailed written reservations on the carrier's delivery note in the presence of the carrier or its employees.

In case of non-receipt of a package within 35 working days following the shipping date indicated in the shipping notification that we will have sent you, the Customer must first check on the partner carrier's website for information on the location of the package and then, if necessary, with the post office serving them.

If necessary, please contact us by email at our Customer service. We will resend you a replacement product at our expense.

If, due to lack of address details, the partner carrier cannot find your address and the package is returned to us, Streetwear Society Store cannot be held responsible, and the costs of a new shipment will be your responsibility. You have the means, thanks to the package number, to inquire about the non-receipt of your package within 2 weeks before the package is returned.

In case of receiving a package that is obviously damaged (already opened, missing products, etc.), the Customer must absolutely open the package in the presence of an employee of the partner carrier to possibly note the damage.

Upon receipt of the investigation result (about 2 to 3 weeks), if it concludes that the package was indeed damaged during transport, we will send you the same item free of charge. Please note: if the Customer opens the package alone (without the presence of a partner carrier employee), the spoliation insurance will be automatically rejected by the relevant services, and no exchange or refund can be considered. Streetwear Society Store is not responsible for these instructions, which are simply the application of the general terms and conditions of sale of partner carriers.

**ARTICLE 9: RIGHT OF WITHDRAWAL AND "SATISFIED OR REFUNDED" GUARANTEE

In accordance with the provisions of Article L.121-20 of the Consumer Code, the buyer has a period of fourteen (14) clear days, from the delivery of their order, to return the delivered item in order to obtain a refund without giving any reason.

The withdrawal period expires fourteen days after the day you, or a third party other than the carrier and designated by you, physically take possession of the goods.

In any case, the products must be returned in their original condition, including packaging with their label and any accessories, in perfect resale condition. Therefore, they must not have been worn, washed, or damaged. The customer must return the products with the order number to the Streetwear Society Store headquarters.

To exercise the right of withdrawal, you must notify us at support@streetwear-society.store, Streetwear Society Store, of your decision to withdraw from this contract by means of an unequivocal statement (for example, a letter sent by post, fax, or email). You can use the withdrawal form template, but it is not mandatory. You can also complete and submit the withdrawal form template or any other unequivocal statement on our website. If you use this option, we will send you an acknowledgment of receipt of the withdrawal on a durable medium (for example, by email).

In order for the withdrawal period to be respected, it is sufficient for you to transmit your communication concerning the exercise of the right of withdrawal before the expiration of the withdrawal period.

**ARTICLE 10: APPLICABLE LAW

All the clauses of these General Terms and Conditions of Sale, all the transactions and purchase operations carried out on the website https://www.streetwear-society.store/ are subject to American law.

The competent court in case of a dispute will be the one in the jurisdiction of the registered office of Streetwear Society Store, which is New Mexico.

If any provision or provision of these General Terms and Conditions were to be annulled or declared illegal by a final court decision, this nullity or illegality would not affect the other clauses and provisions, which would continue to apply.

In the event of difficulty or complaint regarding an order, the customer can contact Streetwear Society Store to find an amicable solution.

**ARTICLE 11: PERSONAL DATA

Creating a customer account on the website https://www.streetwear-society.store/ requires the buyer to provide certain personal data about themselves.

This data, necessary for order processing and for the management of commercial relations between Streetwear Society Store and its customers, is secure, kept confidential, and is not subject to any commercial use by third parties. The databases related to customer information storage are not created for resale or commercial exploitation by a third party.

In accordance with Law No. 78-17 of January 6, 1978, relating to computers, files, and freedoms, the buyer has the right to access, rectify, and delete data about them and to oppose their processing. To exercise this right, the buyer can contact support@streetwear-society.store.

**ARTICLE 12: LIABILITY

For all stages of access to the site, consultation, filling out forms, placing orders, delivering items, or any other service, Streetwear Society Store has only an obligation of means. Therefore, the responsibility of https://www.streetwear-society.store/ cannot be engaged for any inconvenience or damage inherent to the use of the Internet network and completely unrelated to the due diligence and precautions taken by https://www.streetwear-society.store/. In particular, any disruption in the provision of the service, or any external intrusion or presence of computer viruses, cannot engage the responsibility of https://streetwear-store.fr. Likewise, any fact qualified as force majeure according to the jurisprudence of the Court of Cassation completely exempts https://www.streetwear-society.store/ from any liability

**ARTICLE 13: CONSUMER MEDIATOR

Recourse to customer service: In the event of a disagreement/dispute concerning a product sold on our website, the customer can send a motivated complaint to our customer service:

By email: contact@streetwear-society.store

Recourse to the mediator: From January 1, 2016, if, after exhausting the avenues of recourse with our customer service, a misunderstanding or disagreement persists between us, and subject to the admissibility conditions provided for by the Consumer Code, the customer can contact, free of charge, the Consumer Mediator to which we belong, who will attempt to bring the Parties together for an amicable solution.

**ARTICLE 14: INTELLECTUAL PROPERTY

All elements of the Streetwear Society Store website are and remain the intellectual property and exclusive property of Streetwear Society Store.

Therefore, none of the documents from the website https://www.streetwear-society.store/ may be copied, reproduced, republished, downloaded, posted, transmitted, or distributed in any way whatsoever.

Any person who has a personal website and wishes to place a simple link on it, for personal use, directly to the homepage of the website https://www.streetwear-society.store/ must request authorization from Streetwear Society Store. This will in no case be an implicit affiliation agreement.

**ARTICLE 15: WARRANTIES

All products for sale on the website https://streetwear-store.fr benefit from the legal warranty of conformity (L211-1 and following of the Consumer Code) and the warranty against hidden defects (articles 1641 and following of the Civil Code), allowing the buyer to obtain a replacement product if it is found to be defective or non-compliant after examination. The customer will be asked to contribute to the shipping costs for the replacement of the defective product.

According to Article 1386-1 of the Civil Code, only the manufacturer is responsible for the safety of the products. Only suppliers guarantee that the products presented for sale are in accordance with the information provided and that they do not have any hidden defects that would make them unsuitable for their normal use. The only contractual guarantee is that granted by the supplier. Streetwear Society Store therefore disclaims all responsibility in the event of an error in the description of a product, considering that the photographs and descriptions illustrating the products for sale are for indicative purposes only.

Streetwear Society Store cannot be held liable for any damages of any kind, whether material, immaterial, or bodily, that may result from a malfunction or improper use of the products sold. The same applies to any modifications to the products made by the manufacturers. Streetwear Society Store's liability is in any case limited to the amount of the order and cannot be invoked for simple errors or omissions that may have persisted despite all precautions taken in the presentation of the products.

No compensation can be claimed outside of that provided for by the Consumer Code. If a problem arises, the buyer should first contact Streetwear Society Store to seek an amicable solution. In the event of a dispute, the Orléans Regional Court will have sole jurisdiction.